Phone: 03301 333 013 Mobile: 07798 693 285 Email: info@ltcsoftware.co.uk

Customer Support Excellence

Dedicated support that ensures your success every step of the way

Our Support Commitment

Professional support channels designed to keep your projects on track

Email Support

Response Time: Within 1-3 working days guaranteed

Availability: 24/7 message submission

Always Available

CMS Portal Support

Features: Dedicated communications portal, ticket tracking

Benefits: Organized support history and faster resolution

Integrated

Expert Guidance

Team: Knowledgeable and personable experts

Scope: From planning to deployment and beyond

Full Journey

Your Success is Our Priority

Comprehensive Support Throughout Your Journey

At LTC Software Ltd, exceptional customer support isn't just a service—it's the foundation of our partnership with you. From the moment you engage with us through project completion and beyond, our dedicated team ensures you have the guidance and assistance needed to achieve your goals.

Multi-Channel Support Designed for You

We understand that different situations call for different communication methods. That's why we offer flexible support options:

Direct Email Support: Reach our team directly for immediate assistance and detailed technical guidance
Integrated CMS Portal: Access dedicated support channels through your personalized content management system
Guaranteed Response Times: We aim for same-day responses and guarantee replies within 3 working days

Personalized Assistance: Each client receives tailored support based on their specific needs and project requirements
Complete Support History: Track all communications and resolutions through our organized support system
Educational Guidance: We don't just solve problems—we help you understand and prevent them

Support That Evolves With Your Needs

Discovery & Planning

Initial consultation support to understand your requirements and establish clear communication channels for your project.

Development & Implementation

Active support during development with regular updates, progress reports, and immediate assistance for any concerns.

Ongoing Partnership

Continued support post-launch including maintenance guidance, feature updates, and strategic consultation.

Experience Support That Makes a Difference

Join our community of satisfied clients who rely on our responsive, knowledgeable support team. Your success is our mission, and we're here to ensure you achieve it.

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LTC Software

A premium service and clean solutions designed to support your business and help it grow.

Knowledgable and friendly staff are always on hand to help you with any queries you may have.

Contact Us

Phone: 03301 333 013

Mobile: 07798 693 285

Email: info@ltcsoftware.co.uk

Testimonies

"I only have good things to say about LTC Software. They really are very helpful and helped my business become more efficient. I would higly recomment them!"
Ms Bruno

"They offer a great service, at a fantastic price, for a solution that really works for my business. I would highly recommend them."
L. Louis

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LTC CMS

A clean solution designed to support your business and help it grow. Our CMS is easy to use and offers a range of features to help you manage your website effectively.

Enables you to monitor traffic, manage content, and manage customer contact. Our CMS is designed to help you succeed.